When Patrick and Jessica purchased their first family home in Southwest London they were sure of one thing, the whole property needed to undergo a major upgrade. Whilst they had big plans to extend the 3-story home and completely refurbish the property before they moved in, they also knew this was the only opportunity to replace the original rotting sash windows too.

In keeping with the style, the windows needed replacing like for like. This was a stipulation of their building permissions and would be checked by the local authority as the house was in a conservation area. The couple knew they wanted low maintenance, high performance timber sash windows, but they were quite nervous about the prospect of selecting the right timber for the job. And they soon realised windows were a very big expense in the overall budget of their building work – they were anxious to ensure they got it right.

After a huge amount of research online and visiting local joinery showrooms they opted for Accoya. It was recommended to them by friends and also the London joinery company they picked – London Box Sash. It was the most high-performance timber for the window frames and was sustainable too. The couple had faith in London Box Sash as they had been using Accoya for over 10 years and were well trained and knowledgeable about Accoya. What’s more they also offered an option to fit the windows with ‘acoustic glass’ that combines two sheets of clear glass bonded together with a totally transparent interlayer. The team explained that the interlayer absorbs sound and decreases the level transmitted through the glass, keeping the noise either in or out. The icing on the cake was that the Accoya window frames came with a 50-year warranty – not offered on any other wood. This gave confidence to the couple who decided Accoya windows were going to tick all the boxes.

Fast forward a few months and Patrick and Jessica’s new windows have now been installed with a fully factory finished Teknos coating, ensuring the paintwork stays looking fresher for longer. Patrick and Jessica have now moved in, together with their 10-month-old baby and are thrilled with the results.

“We couldn’t be more delighted with our new windows – they look fantastic! And most of all, there are no drafts to contend with anymore. Thank you to the team at London Box Sash for the great service you provided and of course for our Accoya windows!”